Returns & Exchanges
At EDT, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for products in their original, unopened condition. If your items are damaged or don't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return at the warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing